FAQ: Goddesses of Winter Birthstone and Flower Hard Enamel Pins
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Where can I find the previous pins in this series?

There have been only two sets (for a total of 6 pins) made previously to the Goddesses of Winter, they are the Goddesses of Summer and Autumn, aka. Lady of June, July, August, September, October, and November.

You can find the previous pins available for order and pre-order in my shop at http://angelicshades.etsy.com

PATREON PATRONS, don’t forget your discount codes which work in my Etsy shop! ;) If you’d like to become my Patreon for a small discount in my shop, you can join at http://www.patreon.com/angelasasser

Last updated: December 27, 2019 08:14

Why do I not owe shipping or Add On item fees right now?

Shipping will be paid for after the campaign successfully funds. I will use Backerkit to collect your shipping fees and your Add On items.

I do things this way so that I can more accurately estimate the cost of shipping, which can sometimes tank the success of a Kickstarter when attempting to combine shipping into the funding goal. It is much safer for the campaign’s success to make sure that I am able to cover all costs.

Last updated: December 23, 2019 07:50

How do I claim more than one Original Art Reward tier?

I will be adding Original Art Reward tiers to this campaign once a week until the campaign ends! If you’re interested in claiming more than one, here’s what to do:

  • I will only allow a person to claim an original if it has gone 24 hours without being claimed by someone else.
  • After 24 hours, you may contact me via PMs to stake your claim.

How to add additional originals:

  1. Keep your current pledge for your first Original Art. Wait for me to confirm that your claim on any additional pieces is valid.

  2. Once confirmed, you will then manually update your pledge to add the additional cost of any extra Original Art to your current pledge.

Last updated: December 27, 2019 08:14

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Shipping Date: March 2020

Last Updated At: 01/28/20 | See Kickstarter Update
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

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Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

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When will my order be shipped, charged or locked?

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As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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Try account recovery here.

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Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

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If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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